Hosted & Cloud PBX — Enterprise Phone Features, No On-Site Box
A cloud-hosted PBX with auto-attendant, call queues, recording and voicemail-to-email — no on-premise hardware to maintain. Work from anywhere.
A hosted (cloud) PBX gives you every business phone feature you need without a box humming away in the comms cupboard. We run the phone system in secure data centres, you get the handsets and the apps, and there's no hardware for you to buy, maintain or replace. Best of all, we can have you live in days, not weeks, with your numbers kept and your team trained by real people in Greensborough.
Which phone system fits your business?
We're vendor-neutral, so here's the honest shortlist. Not sure which to pick? A free bill analysis sorts it in minutes.
3CX
- Licensed by simultaneous calls, not users
- Free inter-office & branch calls
- Video for up to 250 people + live chat
Microsoft Teams
- Make & take calls inside Teams
- Direct Routing — no SBC to manage
- One app for chat, meetings & calls
Hosted PBX
- Enterprise features in the cloud
- Nothing to rack or maintain
- Add or remove users with a call
Enterprise features, no on-site box
- Auto-attendant and IVR so callers reach the right person fast.
- Hunt groups and call queues for busy reception and sales teams.
- Call recording, voicemail-to-email and fax-to-email.
- Music and messages on hold, plus reporting and diagnostics.
Work from anywhere
Because it's in the cloud, your team can take business calls from the office, home or on the road, all on your business numbers. Add or remove users with a phone call, not a site visit, and never pay for an extension you're not using.
Local people, sharper bills
We're a vendor-neutral, locally-owned telco, so we recommend the right platform for how you actually work, not the one we're tied to. Send us a recent bill for a free bill analysis With more than 80 years of combined industry experience and a 5.0 Google rating, you get a real person on the phone, no offshore call centre and no robots.
One team for phones and internet
A cloud PBX is only as good as the connection underneath it. We can supply both, so the whole setup is tuned to work together and there's one number to call if anything needs attention. Pair your hosted PBX with managed business NBN or fast 5G fixed wireless failover and your phones stay up even when a line goes down.
Frequently asked questions
What's the difference between hosted PBX and 3CX?
They overlap. 3CX is one specific platform we host, licensed by simultaneous calls rather than per extension. "Hosted PBX" is the broader idea of running your phone system in the cloud. Because we're vendor-neutral, we'll match you to the platform that best fits your features, budget and the handsets you want, and show you the numbers before you commit.
What happens if my internet goes down?
Calls can automatically divert to mobiles or another site so you never miss a customer. Pair it with our 5G failover and you stay connected straight through an outage.
How fast can you switch us over?
Most businesses are live in days, not weeks. We design the system, train your staff and switch you on in days, not weeks. A pre-port diversion carries your calls while the number port completes, so customers never notice.
Are we locked into a long contract?
No lock-in handcuffs. We earn your business with sharp pricing and real local support, and we'll always lay out the terms in plain English before you sign. Our bill reviews have identified savings of up to 65%, so the question is usually how much you'll save, not what you'll be tied to.
Get a free bill analysis — and stop overpaying
Send us a recent phone or internet bill. We’ll show you exactly where the waste is — our bill reviews have identified savings of up to 65%.