Phone Systems & Internet for Medical & Allied Health
Phones and internet that keep clinics reachable — smart call routing, after-hours diversion and connections sized for practice software and bookings.
In a clinic, the phone is the front desk. A missed call is a patient who books somewhere else, a script that doesn't get filled, or a worried caller left on hold while reception juggles a full waiting room. SIP Connect is a Greensborough business telco that reviews your phone and internet bills line by line, finds the waste, simplifies the billing into something you can actually read, and shows you the savings before you commit to anything. We're vendor-neutral and we're real local humans you can ring on 1300 747 266.
The phone and internet problems clinics actually have
Medical and allied health practices call us with the same handful of headaches, and each one has a fix:
Calls dropping into voicemail at the worst moments.
With a 3CX phone system or a hosted PBX, calls ring across every handset, roll to the next available person, and divert after hours to an on-call mobile or an answering service so nobody is left listening to a dead line.
Booking software and telehealth choking on a slow connection.
Practice-management systems, cloud bookings and video consults all lean on your internet. We size the link to the load with Business NBN up to 1Gbps, symmetric gigabit fibre for upload-heavy telehealth, or 5G fixed wireless where fibre isn't ready.
One outage and the whole front desk goes dark.
Automatic internet failover keeps you online on a second service or 5G the moment the primary link drops, so EFTPOS, bookings and phones keep working.
Confusing, creeping bills nobody can decode.
Our free bill analysis shows you exactly what you're paying for and what to cut.
If your team already lives in Microsoft Teams, we can turn it into your phone system with Teams Direct Routing (no SBC for you to buy or run). We also handle SIP trunks, business VoIP and 1300/1800 numbers with messages on hold.
Local people, north-east Melbourne
We're based in Greensborough and look after practices right across north-east Melbourne and around Australia. When something needs sorting, you're talking to the same local team every time, not a call-centre queue.
Why practices switch to us
5.0 on Google, 80+ years of combined experience.
- Our bill reviews have identified savings of up to 65%
- New services typically installed in days, not weeks.
- Honest advice, not a pitch: we recommend what fits your clinic, not what pays us most.
Ready to see the numbers? Book a review or get in touch.
Frequently asked questions
Can you make sure we never miss a patient call?
Yes. With 3CX or hosted PBX, calls hunt across all reception handsets and roll to the next free person before anyone hits voicemail. After hours, calls divert automatically to an on-call mobile, an answering service or a recorded message, so patients always reach someone or hear clear instructions.
Will our internet handle our practice-management software and online bookings?
We size the connection to how your clinic actually works. Cloud bookings, imaging and telehealth need solid upload as well as download, so we'll match you to Business NBN, symmetric gigabit fibre or 5G fixed wireless, and add automatic failover so a dropout doesn't stop bookings or payments.
Do we have to change our clinic phone number?
No. Your number stays yours. We handle the porting so your existing clinic line moves across to the new system with no change for patients and no gap in service.
Other industries we work with: Accounting FirmsLaw FirmsReal EstateConstruction & TradesManufacturingRetailHospitalityNot-for-ProfitsTransport & Logistics
Get a free bill analysis — and stop overpaying
Send us a recent phone or internet bill. We’ll show you exactly where the waste is — our bill reviews have identified savings of up to 65%.