Contact SIP Connect — Greensborough, Melbourne
Need to sort your business phones or internet, ask a question, or get a hand with something that's playing up? Talk to us. You'll reach a real person in Greensborough who knows telco inside out — no offshore call centre, no robots. Real Connections. Real Easy.
Send us a message
Tell us what you need and we'll get back to you the same business day.
What we commit to, in writing
Service Level Commitment
Our response targets by priority, how we escalate, and how we keep you posted during an outage.
Read it →Customer Support Charter
How to reach us, our hours, what to expect from our Australian-based team, and what we ask of you.
Read it →Complaints & Feedback Policy
If we get something wrong: how to tell us, our timeframes, and how to escalate to the TIO.
Read it →How to reach us
Call 1300 747 266 (1300 SIPCONNECT) or our landline on 03 9018 9873, or email sales@sipconnect.com.au. Whichever way you get in touch, a local who can actually help — and put an engineer on site when something needs hands on it — picks up.
Find us
Level 4, Suite 2, Greensborough Plaza, 25 Main St, Greensborough VIC 3088. We're based in Melbourne's north-east and we look after businesses across the CBD and right around Australia.
Why local matters
Big carriers treat business customers like account numbers. We don't. Our team brings over 80 years of combined industry experience, our customers rate us 5.0 on Google. Send us a recent bill for a free bill analysis and we'll show you exactly where your money's going and how to keep more of it.
What we can help with
- Business phone systems — 3CX, hosted PBX or Microsoft Teams calling, installed in days, not weeks.
- Business internet — NBN, gigabit fibre and 5G fixed wireless, fully managed and monitored 24/7.
- Voice and numbers — SIP trunks, 1300 & 1800 numbers, business VoIP and more.
Frequently asked questions
Will I get a real person when I call?
Yes. When you ring SIP Connect you reach a real human in Greensborough — no robots, no offshore call centre, no phone tree. If something needs hands on it, we can have a local engineer on site.
Do you only work with Greensborough businesses?
We're based at Greensborough Plaza and love looking after local north-east Melbourne businesses, but we connect and support businesses across the CBD and right around Australia.
What's the fastest way to find out what you can save me?
Send us a recent phone or internet bill for a free bill analysis. We'll read it line by line and show you the savings — our bill reviews have identified savings of up to 65%. If we can't save you money, we'll tell you straight.
How quickly can you get me set up?
For phone systems, usually in days, not weeks — we design the system, port your existing numbers so customers never notice, switch it on and train your team. For internet, we'll give you a realistic timeframe up front, and 5G fixed wireless can often have a site online within 7 business days.