Phone Systems & Internet for Construction & Trades
Phones and internet that work in the office and on site — call diversion to mobiles, 5G for new sites, and numbers that move when you do.
On a construction or trades job, a missed call is a missed quote. When the boss is on a roof in Eltham, the estimator is at the desk in Greensborough and the apprentice is chasing a delivery, the phones still need to ring in the right place every single time. SIP Connect is a business telco built for exactly that: we read your current phone and internet bills, point out what you are paying for and not using, and show you the savings in plain numbers. We do not push hardware brands, so the advice you get is about your business, not someone's sales target.
The phone and internet problems trades businesses actually have
Construction and trades operators have a split life: a fixed office and a moving line of sites. Your phone system has to live in both. Here is how we handle the parts that usually cause grief.
Office and site on one system.
A 3CX phone system puts the office, the ute and every site phone on the same setup. 3CX is licensed by simultaneous calls rather than per head, so a big crew does not mean a big bill, calls between your locations are free, and the mobile app turns any phone into an office extension on site.
Calls that follow the crew.
When nobody is at the desk, calls should divert to mobiles in a set order instead of going to voicemail. We build call flow and divert rules across our business phone systems so a customer ringing about a leak or a quote always reaches a human, whether that person is on a scaffold or in the truck.
Fast internet for a brand-new or temporary site.
A new site office has no cabling and you cannot wait weeks for the NBN. 5G fixed wireless runs up to 150 Mbps with a 99.95% SLA and installs in 7 days, which suits site sheds, demountables and short-term setups. For the permanent office, Business NBN reaches up to 1Gbps, and automatic internet failover keeps you online if a line drops mid-job.
Numbers that move when you relocate.
Outgrown the yard or shifting premises? With number porting and our business relocation service, your office number, your 1300 or 1800 number and your whole setup move with you. No reprinting signage on every van, no telling customers you changed numbers.
Already on Microsoft 365? We can turn Teams into your phone system with Microsoft Teams Direct Routing with no SBC for you to buy or maintain. Prefer to keep your current handsets? SIP trunks and business VoIP connect them to a modern, cheaper line.
Local people, real numbers
We are based in Greensborough and work across north-east Melbourne and the rest of Australia, so when you call 1300 747 266 you get a local human with skin in the game, backed by 80+ years of combined experience. Our bill reviews have identified savings of up to 65%. Most new connections are live in days, not weeks, and we are rated 5.0 on Google.
Frequently asked questions
Can you get phones and internet into a brand-new site office quickly?
Yes. 5G fixed wireless installs in about 7 days and needs no fixed-line cabling, so a site shed or demountable can have proper internet and connected phones long before the NBN would be available, with a 99.95% SLA.
If a call comes in and nobody is at the office, what happens?
We set up divert rules so unanswered office calls ring the right mobiles in the order you choose, and the 3CX mobile app lets crew take and make calls on the office number from anywhere on site. A customer chasing an urgent job reaches a person, not voicemail.
We are moving yards. Do we lose our phone number?
No. Through number porting and our business relocation service, your existing office and 1300/1800 numbers come with you to the new premises, so signage, vans and advertising all stay correct. Book a review or contact us before the move and we will plan it around your timeline.
Get a free bill analysis — and stop overpaying
Send us a recent phone or internet bill. We’ll show you exactly where the waste is — our bill reviews have identified savings of up to 65%.