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Customer Information

Website Terms of Use

The terms that apply when you use the SIP Connect website and online resources.

Version 1.0Classification: PublicEffective 1 October 2026Next review 1 October 2027

1. About These Terms

These terms apply to your use of www.sipconnect.com.au and any related SIP Connect web pages, forms and online resources. By using the site you agree to them. If you do not agree, please do not use the site.

The site is operated by U.B.R. Pty Ltd t/a SIP Connect, Level 4, Suite 2, Greensborough Plaza, 25 Main St, Greensborough VIC 3088.

Your services are covered separately

These terms cover the website only. The services we supply to your business are governed by our Customer Terms & Conditions.

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2. Using the Website

You may use this website to learn about our services, access our published resources, and contact us.

  • Do not use the site unlawfully, or in a way that damages or interferes with it.
  • Do not attempt to gain unauthorised access to any part of the site or our systems.
  • Do not use automated tools to scrape, harvest or copy content at scale.
  • Do not submit false information through our forms, or submit content that is unlawful, offensive or infringes someone else's rights.

2.1 Information on the site

We take care to keep the site accurate and current, but information is provided for general guidance. Pricing, plan inclusions and service availability can change and are always confirmed in your quotation, order form and Critical Information Summary. Nothing on this site is an offer capable of acceptance until we accept your order.

2.2 Availability

We aim to keep the site available at all times but we do not guarantee uninterrupted access. We may change, suspend or withdraw any part of the site without notice.

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5. Privacy and Cookies

Information you submit through the site is handled in accordance with our Privacy Policy. The site uses cookies as described in our Cookie Policy, and you can manage your preferences through our consent banner at any time.

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6. Liability

Nothing in these terms excludes any right or remedy you have under the Australian Consumer Law or other laws that cannot be excluded.

Subject to that, the site and its content are provided on an as-is basis. To the extent permitted by law, we are not liable for loss arising from your use of, or reliance on, information on the site, from any interruption to the site, or from any virus or harmful code transmitted through it despite our reasonable precautions.

You are responsible for maintaining your own security measures, including up-to-date anti-virus protection.

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7. Amendments

We may update these terms from time to time. The current version is always published in the SIP Connect Resources Centre with its version number and effective date, and applies from the date it is published. Please check back occasionally.

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8. Governing Law and Contact

These terms are governed by the laws of Victoria, Australia.

How to reach usDetail
Website enquiriesinfo@sipconnect.com.au
Privacy enquiriesprivacy@sipconnect.com.au
Phone1300 747 266
Postal addressLevel 4, Suite 2, Greensborough Plaza, 25 Main St, Greensborough VIC 3088
Legal entityU.B.R. Pty Ltd t/a SIP Connect
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Frequently Asked Questions

Can I link to your website?

Yes. You are welcome to link to any page on our site, provided you do not suggest an association or endorsement that does not exist.

Can I reuse content from your site?

You can download and print it for your own business use, and quote short extracts with attribution. Commercial republication needs our written permission.

Is the pricing on your website guaranteed?

Website information is a general guide. Your pricing is confirmed in your quotation, order form and Critical Information Summary.

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