Business Phones & Internet in Heidelberg
Business phone systems, NBN, fibre and 5G for Heidelberg businesses — installed fast and supported by a real local team from nearby Greensborough.
If your business sits along Burgundy Street, near Austin Health, or anywhere across the Heidelberg professional precinct, your phone and internet provider is probably a faceless account number in another time zone. SIP Connect is the opposite. We're a north-east Melbourne business telco based at Greensborough Plaza, just up the Greensborough Highway from you. That's a 15-minute drive, not a 15-minute hold queue. When a Heidelberg business needs a hand, a real person who knows the area picks up.
Here's what Heidelberg businesses can get from us, with the right platform recommended for your setup rather than one product pushed on everyone:
- Phone systems done the way that suits you, hosted or on-prem. We work with 3CX (licensed by simultaneous calls, not extensions, with free inter-office calls and free video for up to 250 people), hosted PBX, and Microsoft Teams Direct Routing with no SBC for you to manage. See the full phone systems range.
- Business internet from business NBN up to 1Gbps to symmetric gigabit fibre, managed and monitored 24/7 with free xSPECTRE WAN security and a static IP.
- SIP trunks to replace ageing ISDN and PSTN lines, plus 1300 and 1800 numbers with IVR, call reporting and multi-branch routing.
Why does local beat an offshore call centre? Because when a clinic, cafe or office in Heidelberg has a line down, you don't want a script and a robot. You want someone who can be on-site, who knows the NBN footprint around Heidelberg and Heidelberg West, and who answers as a real human. Our team carries over 80 years of combined experience and holds a 5.0 Google rating.
The numbers back it up. We can install a new phone system in days, not weeks, and our bill reviews have identified savings of up to 65%.
Based in Greensborough, serving Melbourne
We're a short drive from your office — and we connect and support businesses right across north-east Melbourne, the CBD and beyond.
Frequently asked questions
How fast can you reach a Heidelberg business for support or install?
From Greensborough we're roughly 15 minutes from Heidelberg, so on-site visits are quick and our phone team answers locally. New phone systems are often installed in days, not weeks.
Can you keep our existing Heidelberg phone numbers?
Yes. Moving to SIP trunks or business VoIP lets you retire old ISDN lines while keeping your current numbers.
Do I have to commit to a long contract?
A Minimum Term applies only where you choose one, and it is always shown on your order form and Critical Information Summary. Many of our services, including 5G fixed wireless, are available month to month. Start with a free bill analysis, then decide. Get in touch and let's talk.
Business phones & internet across Melbourne
Greensborough is home, but we connect and support businesses right across Melbourne and beyond. A few of the areas we cover:
Business phones & internet for Heidelberg business
Get a free bill analysis — and stop overpaying
Send us a recent phone or internet bill. We’ll show you exactly where the waste is — our bill reviews have identified savings of up to 65%.