Phone Systems & Internet for Hospitality
Phones, bookings lines and guest/venue internet for cafes, restaurants and venues — steady connections and call handling that never miss a booking.
In a cafe, restaurant or function venue, the phone is the booking. A missed call at the lunch rush is a table that walks to the venue down the road, and the EFTPOS terminal that drops out mid-service is a queue that turns into a complaint. SIP Connect is the north-east Melbourne business telco that fixes both ends of that problem — we read your phone and internet bills, find what you are wasting, and put in connections built for a busy floor.
The phone and internet problems venues actually have
Bookings spike at the worst possible time — Friday night, a long weekend, a big function — and a single line or an old handset behind the till cannot keep up. Calls ring out while staff are plating up, the dining room and the kitchen office fight over one slow connection, and the bill from a national provider is full of line rentals and add-ons nobody can explain.
Missed booking calls.
A cloud phone system answers every line at once. With 3CX or our hosted PBX, calls roll to a mobile or a second venue instead of ringing out, and your number rings through whether the call lands on a handset, an app or a roaming staff phone.
One booking number across multiple sites.
Business VoIP and SIP trunks let a small group run one published number, with free calls between venues. Add a 1300 number for catering and events, and put your specials or seasonal hours on messages on hold.
EFTPOS and online orders dropping out.
Business NBN up to 1Gbps or gigabit fibre keeps terminals, ordering tablets and Wi-Fi running through service. Automatic internet failover over 5G fixed wireless means a cut line does not stop you taking payments.
Local people, fast install, real savings
We are based at Greensborough Plaza, looking after venues right across north-east Melbourne. We are vendor-neutral, so we recommend what suits your floor, not a brand quota — with 80+ years of combined experience behind every quote. Our bill reviews have identified savings of up to 65%, and we can have you live in days, not weeks. a big reason we hold 5.0 on Google.
Real Connections. Real Easy. Send us a recent bill and a real local human will show you the savings — no jargon, no call centre.
Frequently asked questions
Can I keep my existing booking number if I switch?
Yes. We handle the number porting for you, so the number on your menus, your listings and every booking platform stays the same. Nothing prints again and no regular customer loses your line.
What happens to EFTPOS and online orders if the internet drops mid-service?
We set up automatic failover to a 5G or second service, so terminals and ordering keep working through an outage. For venues that cannot afford any downtime, 5G fixed wireless carries a 99.95% SLA.
We have several venues — can they share one phone setup?
They can. With 3CX or business VoIP over SIP trunks, all your sites run as one system with free calls between them and a single number for bookings. Already on an ageing NEC system? We migrate you off it cleanly. Book a review or get in touch and we will map it out.
Get a free bill analysis — and stop overpaying
Send us a recent phone or internet bill. We’ll show you exactly where the waste is — our bill reviews have identified savings of up to 65%.