Phone Systems & Internet for Manufacturing
Dependable connectivity and phone systems for manufacturers and warehouses — multi-site SIP, failover internet and clear, consolidated billing.
Factories and warehouses live with phone and internet problems most offices never see. Your handsets and EFTPOS sit at the front while production, dispatch and the loading dock are out the back behind tilt-up concrete and steel racking that kills mobile signal. A dropped line means a freight booking missed or a supplier left on hold. And buried in all that are years of comms bills nobody has had time to read. SIP Connect is the north-east Melbourne telco that reads those bills, finds the waste and simplifies the lot. We're vendor-neutral, so we recommend what actually fits a manufacturing site, not whatever a carrier wants to push.
The phone problems on a manufacturing site
You need to reach the floor, the warehouse and the office on one system, and you can't have calls dropping when a forklift goes past. A 3CX phone system handles that well: it's licensed by simultaneous calls rather than per handset, so seasonal hiring or a second shift doesn't blow out your bill, and calls between your office and any other site are free. If you run multiple sites or a separate dispatch warehouse, those free inter-office calls add up fast. Prefer to keep things in the cloud, or run Microsoft 365 across the business already? Look at hosted PBX or Microsoft Teams Direct Routing (no SBC for you to buy or manage). Still on an ageing NEC system? We handle NEC migration off cleanly, and port your numbers so customers never notice.
Internet that can't stop when the line stops
When orders, scheduling and EFTPOS all run online, an outage halts dispatch. We size business internet to the site: business NBN up to 1Gbps for most, gigabit fibre at symmetric 1:1 speeds where heavy upload (CAD files, camera feeds, ERP) matters, or 5G fixed wireless with a 99.95% SLA and 7-day install for sites where fibre civil works would take months. Then we add automatic internet failover so a second service or 5G takes over instantly.
The local angle and the proof
We're based at Greensborough Plaza, so a tech can be on a north-east Melbourne site, not waiting on an interstate queue. Our bill reviews have identified savings of up to 65%. That's backed by 80+ years combined experience and a 5.0 Google rating, with install in as little as a few days.
Real Connections. Real Easy.
Book a review or call 1300 747 266.
Frequently asked questions
Our warehouse has no mobile signal and patchy phones out the back. Can you fix that?
Yes. We design the phone system and network around the site so the floor, dispatch and office work as one, and we choose the internet service that actually reaches the building. A site walk-through during your free bill analysis tells us what's needed before we quote.
Can we keep the business running through outages and seasonal demand?
Both are covered. Automatic failover switches to a 5G or second service so dispatch and EFTPOS stay up, and a 3CX system is licensed by simultaneous calls, so extra staff in a busy season don't mean extra per-handset costs.
We run multiple sites. Will calls between them cost us?
No. With 3CX or a hosted PBX, calls between your office, factory and warehouse are free. We port your existing numbers so the change is invisible to customers and suppliers.
Get a free bill analysis — and stop overpaying
Send us a recent phone or internet bill. We’ll show you exactly where the waste is — our bill reviews have identified savings of up to 65%.